Non-discrimination Policy

Excelsior Springs Hospital complies with applicable Federal civil rights laws and does not exclude, discriminate against or treat people differently on the basis of age, race, ethnicity, religion, creed, culture, language, physical or mental disability, socioeconomic status, payment sources, sex, sexual orientation, gender identity or expression, or communicable disease such as but not limited to, HIV, MRSA and Hepititis B.

Complaint Procedure

If you believe you have been denied treatment because of your race, color, national origin, religion, sex, age, or disability, you may file a Complaint of Discrimination with the hospital administration office in writing or by phone.

If you choose to file your complaint in writing, please include your name, address, telephone number, and a brief description of the occurrence, which led you to believe you were discriminated against. In this way, the appropriate person may respond to your complaint.

Excelsior Springs Hospital
Administration
1700 Rainbow Blvd.
Excelsior Springs, MO 64024
(816) 629-2739

You may also file a Complaint of Discrimination by contacting the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov/ocr/portal/lobby.jsf 

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