Accessing the Patient Portal
Thank you for choosing Excelsior Springs Hospital as your preferred provider of health services. We hope that you enjoy your experience and receive the quality care and hospitality we pride ourselves on providing to our patients and visitors.
In compliance with the federal government’s Meaningful Use Initiative, we provide our patients (and/or a patient-authorized user) access to their patient records electronically. Having this electronic access through your personal, secured email will allow you to review your medical history during your stay at our facility.
This access provides you with information, including but not limited to, procedures completed, medical history, medications taken, allergies, existing or developing medical conditions, etc. You can also download your confidential medical record to your own private computer for your records, as well as electronically share your record with another medical professional.
Upon your discharge from our facility, the email account collected from you during registration will receive an auto-generated email from our electronic health record. This email will provide you with step-by-step instructions on how to access your personal medical record.
If you have any questions or concerns please call us at 816-630-6081 and/or visit the Centers for Medicare and Medicaid Services and search “Meaningful Use.” To access your account or additional accounts at a later time, please visit: mymedicalencounters.com.
Frequently Asked Questions
What is the Patient Portal?
The Excelsior Springs Hospital Patient Portal is an online health management tool that includes a view of clinical data from your ESH Electronic Medical Record. The clinical data on the Patient Portal includes:
- Test results
- Health Issues
How do I access the Patient Portal once I've completed the account set-up process?
For future visits to the ESH Patient Portal AFTER you have completed the initial setup process, log in at mymedicalencounters.com. Remember, use this link after you have received a portal invite and completed the sign-up process.
Do I need special equipment?
No. All you need is access to a computer, an email account that matches the one provided during hospital registration and an internet connection.
How do I set up an account?
Once you have entered your information and have been prompted to create a username and password, you will only need your username and password to sign into your Patient Portal in the future.
Can my family & friends access the information found on my Portal?
Yes, but only after you have given permission. As a patient of ESH, you can give an authorized representative access to specific hospital visits. You will be asked this information during the admission process.
Will I receive emails after each admission to the hospital?
No. After each admission to the hospital a new summary of care document will automatically post to your patient portal. You may access the document any time after you are discharged. Once the initial email has been sent, the patient or authorized representative will not be sent new emails with each visit.